Welcome to MindTech!

Welcome to MindTech

My name is Pia Puolakka. I am a forensic psychologist and the founder of MindTech, a consulting firm dedicated to helping correctional systems navigate the future of prisons through smart, ethical, and evidence-based innovation.

With over two decades of experience in psychology and correctional reform, I specialize in guiding governments, prison administrations, and justice organizations in using digital tools and artificial intelligence to transform custodial environments.

What I Offer

I work with jurisdictions around the world to:


  • Design Smart Prisons that integrate secure, rehabilitative digital systems.
  • Develop Digital Rehabilitation Programs that promote mental health, learning, and reintegration.
  • Apply AI in Corrections responsibly and ethically to enhance decision-making and service delivery.
  • Advise on Strategic Reform using technology aligned with justice and human rights standards.

  • My Background

    I began my career as a prison psychologist in Finland and later became a senior official in the national prison administration. I led the globally recognized Smart Prison project for the Prison and Probation Service of Finland, which positioned Finland at the forefront of digital transformation in corrections.
    This work has led to international invitations, keynote lectures, expert advisory roles, and participation in research shaping the future of corrections, including work with the Council of Europe on AI and ethics in prisons and probation.


    Let’s Work Together

    MindTech is built to meet the growing demand for modern, ethical, and effective correctional reform. If your organization is facing challenges in digital transformation, prisoner rehabilitation, or AI integration, I would be honored to support your journey via consultation, training etc.


    Explore the rest of the website for news, references, and contact information. I look forward to connecting.


    Pia Puolakka

    CEO and Founder, MindTech

    Forensic Psychologist | International Expert in Corrections Innovation

    Smart Prison - Out of Shadows

    Tuesday 7/22/25 - Pia Puolakka

    Smart Prison – Out of Shadows

    The term Smart Prison was introduced in the research literature first in the 2010s to describe prisons that provide digital services to prisoners via different type of software and devices. Nowadays, the term ‘smart prison” means different things in different countries and jurisdictions. There are different versions of smart prisons in Europe, Scandinavia, US and Asia etc. In many countries it means providing prisoners personal access to various digital services. In some other countries, it refers to innovative technology used in offender management, security technique, resource management etc., often referring to the use of AI in these systems too. Some might also see it as a process: how digitalization makes processes, and work flows faster and more efficient.

     

    Besides its obvious purpose of execution of sentences and securing no crimes can be done from inside prison, the most important purpose of prison is to rehabilitate prisoners. According to global studies, a prisoner is most often a young single male with a traumatic childhood background. He is lowly educated and most often unemployed. Psychiatric diagnoses like substance abuse, PTSD (post-traumatic stress disorder), ADHD (attention deficit – hyperactivity disorder) and personality disorders are common. Immigrants are overrepresented in prisons in many countries. Prisoners' basic skills of surviving in a modern complex society are diminished. Ideally, life should not only be about surviving but finding your path and purpose. I think all of us have the right to find our own unique path beyond mere surviving.

     

    What has this to do with smart prisons? In my view, at the very least, smart prison should first give prisoners the modern digital tools to pursue their life goals besides face-to-face support offered in prisons. This means digital services for rehabilitation, education, skills learning, knowledge building, and social support inside prison, and the possibility to use these services from outside prison too (in a limited/secure way). However, my complete Smart Prison concept is holistic:


    • Providing digital tools to prisoners to pursue their crime-free goals.
    • Providing prisoners with digital access to rehabilitation, education, skills learning, knowledge building, and social support to reintegrate them back to society.
    • Supporting prisoners to learn digital skills needed in a digitalized society.
    • Supporting staff workflows and processes via digitalizing relevant and appropriate offender management, security technique and other resource management processes.
    • Digitalization changing the overall prison culture and ways of working.
    • Artificial Intelligence included in supporting these purposes in the future.
    • Finding a good balance between digitalization and face-to-face work and processes.

     

    I would say Smart Prison is about digital prison reform. Reform as ’the attempt to improve conditions inside prisons, improve the effectiveness of a penal system, reduce recidivism or implement alternatives to incarceration’ covers all relevant aspects of a rehabilitative prison. When all aspects related to the definition of reform are genuinely supported by digital means too, we have a complete Smart Prison.

     

    None of us in the outside society, would anymore argue that we can build up our necessary life skills and knowledge or attain our goals without digitalization, digital tools and skills. None of us could hardly study or work without these tools either. How can we think prisoners wouldn’t need the same digital tools, access, possibilities and opportunities for rehabilitation and reintegration? Thinking digital services are something extra for prisoners, is an outdated and old-fashioned view, and not even evidence-based. A variety of research exists that prove the benefits of providing prisoners with digital services.

     

    When I got my first permanent prison psychologist post in the Sukeva Prison in North-East Finland, nobody seemed to know where this 1100 inhabitants’ village was. It remained in the shadows. After a couple of years, I got a chance to work in the Helsinki Prison in the capital of Finland, Helsinki. I was hesitating to leave Sukeva, which had become my secure base with support from both staff and prisoners. Then one life prisoner told me “Leave, don’t remain in the shadows, you are not meant for that.” So, I left. And the prisoner was right: in general, prisons remain in the margins of society, in the shadows.

     

    My goal is to make effective, ethical and evidence-based Smart Prisons which lead to the next prison reform, ang bring the prisons out of the shadows.

    By the way, Sukeva is here: Google Earth. And also in the picture.

    Pia P.

    sukeva_summer.jpg

    Leave a comment. Keywords: smart prisons, digitalization, digital services, prisoners

    Alan Turing: The First to Combine Mind and Technology

    Thursday 7/3/25 - Pia Puolakka

    Alan Turing (1912–1954) was a British mathematician, logician, computer scientist, and cryptanalyst considered nowadays one of the founding figures of modern computing and artificial intelligence (AI).

    In his paper "Computing Machinery and Intelligence" (1950) Turing introduced the Turing Test (in the original paper: "Imitation Game") as a way of determining whether a machine can exhibit human-like intelligence. The test involves a human interacting with two entities via text—one is a human, the other a machine - not knowing which is which. The human can ask any questions to both parties, and if he cannot reliably tell which is the machine and which is the human, the machine is said to have passed the test. Interestingly, this paper was published in a journal called "Mind - A Quarterly Review of Psychology and Philosophy".

    Turing test is a foundational concept in AI and philosophy of mind. A machine passing the Turing Test is seen as a milestone in achieving general AI. For example ChatGPT is said to approach or even pass the test. However, already decades before ChatGPT there were two early programmes claimed to come very close passing the Turing test - both related to psychology: Eliza (1966) and Parry (1972).

    Eliza was created in 1966 by Joseph Weizenbaum, a computer scientist at the Massachusetts Institute of Technology (MIT). Eliza was one of the earliest AI programs mimicking a psychotherapist. Eliza could fool people briefly in a narrow context, and felt human-like and even empathetic to its users. Weizenbaum was shocked  how people would open their hearts to it.

    Parry was created by Kenneth Colby, an American psychiatrist dedicated to the theory and application of computer science and artificial intelligence to psychiatry. Parry simulated a paranoid schizophrenic patient. In a test situation Parry was compared to actual human patients in psychiatric interviews, and psychiatrists sometimes couldn’t distinguish Parry from real patients.

    Coming back to Turing, his life was exceptional and sad also from a psychological - even forensic psychological - point of view. During World War II, Turing played a central role in breaking the German Enigma code. His work helped shorten the war. However, after the war Turing got into trouble. He was openly gay in a time when homosexuality was criminalized in Britain. It was also suspected that he could spy for the Soviet Union. Eventually, he was prosecuted for "gross indecency" and was given two choices: prison or chemical castration. Turing chose chemical castration.

    Turing died in 1954 under suspicious circumstances. It remains unclear whether his death by cyanide poisoning was a suicide or homicide. An apple was found on the table at Turing's home, which had cyanide in it. Turing's close ones knew that his favorite tale was "Snow White and the Seven Dwarfs", where Snow White ate the poisonous apple and fell into "temporary death". It was also known that cyanide was available in the laboratory Turing worked at the time. Thus, suicide became the official cause of death.

    Sources:

    ChatGPT

    Hodges, Andrew (1992). Alan Turing: The Enigma. Vintage. 

    1 comment .


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